- Shipping cost
The delivery costs will be indicated to the Customer before any payment and only concern deliveries made in mainland France, Corsica included. For any other place of delivery, if the price does not appear in the Product sheet, it will be up to the Customer to contact customer service.
The delivery costs indicated on the Site are understood to be in euros, all taxes included.
- Delivery time
Except in cases of force majeure The Products available in stock are delivered on average within 5 working days from the effective payment of the price corresponding to each order validated by the Customer.
Products requiring adaptations are delivered within an average of 4 weeks.
Products not available in stock are made to order in our workshops. It takes an average of 6 weeks between the order on our website and the receipt of your package at home. The Customer will receive by e-mail all the information necessary to track his package.
The Products are delivered to the address expressly provided by the Customer at the time of the conclusion of the contract.
Orders are delivered by an independent carrier whose name will be specified to the Customer before the validation of the order.
- Damaged package
The Customer is required to check the condition of the packaging as well as the Products upon delivery.
In order to avoid any dispute, we invite the customer to check the conformity of the articles at the time of delivery and to express their reservations (open package, damaged product, etc.), if necessary on the delivery note, in handwritten form. accompanied by his signature.
The Customer must ensure that the Products delivered to him correspond to the order. In the event of non-compliance of the Products in kind or in quality with the specifications mentioned in the delivery note, the Customer must inform QITTERI Paris customer service.